Treetop Trek COVID 19 Policy: 21.10.20

Treetop Trek COVID 19 Policy

Updated 21.10.20

ALL SITES REMAIN OPEN AND COVID SECURE

There have been a number of updates to regulations and guidance from government in recent days, specifically around the new 3 tier system.   Having reviewed all of these we can confirm that all Treetop Trek and Nets sites can and will remain open in full compliance with the new guidelines, this applies to areas in all 3 of the new Tier systems.

All of our adventures are provided in a strictly controlled outdoor and covid secure environment and we continue to work tirelessly to ensure the safety of our instructors and guests is paramount at all times.   Socially distancing in the trees is pretty easy to be honest but our instructors will always be wearing additional PPE if they do need to help out and be a bit closer, likewise we ask that you bring along a face mask for those occasions too.

We continue to operate at significantly reduced capacity in a market which is increasingly commercially challenging, however, we believe passionately that healthy outdoor pursuits should continue to be provided and encouraged.

We fully appreciate how unsettling the ongoing crises is and also that specific regional guidance may prevent some visitors from attending their session, we therefore continue to offer a free transfer or refund to any guests unable to attend due to Covid restrictions.  

As a reminder, you must not attend if you are:

  • Currently testing positive for Covid 19
  • In a period of self-isolation
  • Showing the recognised symptoms of Covid 19

If you are unable to attend for any of these reasons please email us with your booking date and confirmation number and we will be happy to rearrange or refund your booking.   We will reply in date order so please bear with us if you do not get an immediate reply.

Thank you for your continued support. Please see our FAQs for more information.